Memory issue? Losing work

(Einnes) #1

I am not sure how to present this - it looks like sometimes Stoplight doesn’t save my work on docs. Then I come back and none of the work is there and I have to redo it. Is there a memory issue or leak? I’ll try to grab the next one to show, but not sure how to present it for review if work is just gone sometimes?

(Taylor Barnett) #2

We’re seen it a few times where the changes are saved on a different version than what you are looking at. Could you look at your different versions to see if the changes are there?

This is happening because sometimes users accidentally change versions or go the URL for a different version.

(Taylor Barnett) #3

And if you don’t have multiple versions and now the changes you made, I’m happy to look those up on our end to see if something went wrong when saving them.

(Taylor Barnett) #4

I’m going to go ahead and close this. If you have more details on replicating it, feel free to open a new post on it or message us with account specific details and we’ll look into it.

(Taylor Barnett) #5