I set up google analytics and they were working when I first set them up, but now they don’t work. I don’t get any data from stoplight now. I’m not sure what to troubleshoot?
No - I wasn’t really looking at it and then I thought I’d check in and it wasn’t working. It doesn’t show anything for any point in time so it seems like it some is disconnected?
Interesting. Do you remember setting up Google Analytics for your published Hubs?
Maybe you unpublished and removed your domain and reset everything up and it didn’t get set up?
Well neither of those domains can be unpublished that would mess things up. I re-added the tags I am going to try that out now.
Okay. It appears the Google Analytics was never added. Hopefully not a bug in there though.
You can add it now and it will get picked up next time you publish. I tested it out to make sure it is working on my own test Hub.
They were though - that’s what the problem was. I added them and then I had feedback for a week and thought it was working, and then I didn’t have it.
I actually realized I can guess the date I started using it. 7/16/2018. I reviewed my email and that’s the date I implemented it for both sites, then it stopped working. I put the tags in again today - I had thought the number I saw displayed in the box was the tag number and it wasn’t.
When you say tag number, is that the same thing that Google Analytics calls tracking IDs?
Google Analytics continues to not function correctly. There are tracking IDs and no data coming in. It’s weird, because it did work right when I added it. I don’t get why it stopped again.
And th Google Analytics ID is still in your Hub Integrations?
If it is, then maybe we should start a private message at email@example.com so I can see more about your Google Analytics setup.
I think a private message might be a good idea unless the discussion is valuable for everyone to see - could be somebody has the same issue in the future.
I won’t be able to debug anymore until I have more details, so let’s go to firstname.lastname@example.org. I’ll close this issue for now. If I learn more that is beneficial to everyone, I’ll add more details here.