Feature Request - Dialogflow Plugin or Similar

(Einnes) #1

Google has this cool product called Dialogflow that allows you to create a chatbot to answer questions. A bunch of companies do one-click integrations with them so you can add their service to stuff like slack and wordpress. It’s not super hard to then make a chatbot that answers questions around your site… they have some things like parsing a knowledge base so stoplight sites could be a knowledge base for that one. I didn’t investigate all the options.

I wanted to ask if you’d consider this since I think it would be cool if Stoplight offered a basic integration for a chatbot and it might add a lot of business value for you. Dialogflow is popular for people to try so people would see your company offered as a choice for the plugins and investigate your company and go oh cool look at this great tool.

(Taylor Barnett) #2

Interesting idea. We do have an Intercom integration and I know there is chatbot functionality with Intercom too.

We’ve kicked around the idea of creating an Intercom bot integration too.

(Einnes) #3

where do i learn about intercom and where is your doc about it is there one? this sounds cool!

(Taylor Barnett) #4

The Intercom integration allows you to add Intercom chat to your published Hub: https://docs.stoplight.io/documentation/integrations/intercom

It still requires a separate Intercom subscription. It’s a whole another platform with lots of features, but one of the things you can do with it is have bots: https://www.intercom.com/operator

(Einnes) #5

This is cool this is like what used to be on your site. I am checking it out now. Thanks!